CK44 Co Privacy Policy — Your Data Is Completely Safe With Us

Ck44 co (referred to herein as "we", "the platform", or "ck44 co") is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting our members' privacy is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy ("Policy") applies to your use of the ck44 co website (ck44co.app), mobile application, and all associated services. It explains in detail what information is collected, why it is collected, how it is used, and what rights you have.

Our privacy policy is built in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We operate with full transparency — there is nothing hidden about how your data is handled.

Ck44 co collects only the information that is necessary. Collecting excessive or unnecessary data is against our policy. The categories of data we collect are listed below:

Information collected at registration:

• Full name, date of birth & gender
• Email address & mobile number
• Current address & postal code
• Username & password (hashed)
• Nationality and preferred currency

For identity verification (KYC):

• Copy of national ID or passport
• Driver's license (as an alternative)
• Recent utility bill or bank statement (for address verification)
• Photo for selfie or liveness check (if required)

Information collected automatically while using the platform:

• IP address & device type
• Browser information & operating system
• Login time, session duration & activity logs
• Betting history & transaction records
• Data collected via cookies and tracking pixels
• Geolocation (city-level only, not precise location)

Payment information:

• Payment Method (bKash / Nagad / Rocket / Bank Account)
• Transaction amount and date
• Reference number received from payment provider

Full card numbers and PINs are never stored — only tokenized payment data is retained.

Ck44 co uses collected data solely for specific, legitimate purposes. Each purpose is clearly outlined below:

Ck44 co never uses your data beyond the purposes stated above. If we need to use your information for any new purpose, your separate consent will be obtained.

Ck44 co never sells your personal information or shares it for advertising purposes. However, limited data may be shared with trusted partners solely to operate our services:

• Payment Providers: For processing payments via bKash, Nagad, Rocket, and similar services — transaction-related data only.
• KYC Verification Service: Licensed third-party identity verification providers — identity document data only.
• Cloud service provider: For data hosting and storage — fully encrypted at all times.
• Anti-Fraud System: For fraud detection — IP address and device fingerprint data.
• Regulatory Authority: To assist licensing authorities and financial investigations as required by legal obligations.

Ck44 co does not retain data beyond what is necessary. Retention periods for each type of information are listed below:

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Session logs & IP information: 12 months.
• Customer Support Contact: 3 years.
• Marketing preferences: Deleted within 30 days of opt-out.

After the specified retention period, data is permanently deleted or fully anonymized so that no individual can be identified.

Ck44 co employs industry-leading technical and organizational measures to keep your data secure. Our security framework is outlined below:

• TLS 1.3 / SSL Encryption: Every data transfer takes place over encrypted channels.
• AES-256 Data Encryption: Sensitive data held in storage is kept encrypted.
• Two-factor authentication (2FA): An additional layer of security for account login.
• Regular Penetration Testing: Regular vulnerability assessments conducted by third-party security specialists.
• Real-time anomaly detection: Any unusual activity is detected immediately.
• Data Backup & Recovery: Regular backups are performed and a disaster recovery plan is in place.
• Staff training: All staff receive regular training on data handling practices.

Ck44 co uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookies we use:

You can disable all non-essential cookies from your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.

Ck44 co does not use any third-party advertising tracking cookies. All analytics data is processed in fully anonymized form.

As a member of ck44 co, you have the following rights regarding your personal data. To exercise any of these rights, email us at support@ck44co.app.

Ck44 co strictly does not provide services to anyone under the age of 18. Our privacy policy places special emphasis on protecting the personal data of minors.

• Age verification is mandatory at registration — both date of birth and ID document are verified.
• If an underage account is detected, it is immediately closed and all associated data is deleted.
• Parents or guardians may request the deletion of their child's data.
• Ck44 co does not knowingly collect any information from minors.

Ck44 co may update this Privacy Policy as needed. For any significant changes, we will post a notice on the platform and send an email to your registered address. Updated policies take effect 7 days after publication.

For any questions or concerns regarding this Privacy Policy or the protection of your data, please contact us:

• Data Protection Email: support@ck44co.app
• Live Chat: Available on the platform 24/7
• Help Center: Visit the Help Center page

If we are unable to resolve your concern, you have the right to lodge a complaint with the data protection authority in your country.